After reading this book you will never watch a Red Lobster ad the same way again. Similar to "Kitchen Confidential" you will watch the waitstaff at restaurants a little more closely. You will be curious about their relationships and connections. They have their own world and you inhabit a part of it when you eat at their establishment. They, however, have a million other things going on in their lives that has nothing to do with you.
I love reading about people at work. Manny, who is the manager of a Red Lobster that is closing, is still trying to hold his staff together on their last night while a snowstorm rages outside. A few years ago we were in Brooklyn and P. coined the phrase "just people living". The people in this story are "just people living" and trying their best in their situation. There is no Hollywood ending for them, just a paycheck at the end of the week and maybe a promotion if they stick it out. This is a slim book where every word counts. I laughed and cringed at the snowblower, the wet socks and the older couple dining during a power failure. This is a great book for a weekend when you want to forget your own job and lose yourself in a story.